Frequently Asked Questions
Everything you need to know about buying and selling premium camera gear.
How do you test the used equipment listed on Kamerastore?
Every item undergoes a rigorous inspection process by our specialized technicians. We test shutter speeds, lens clarity, and mechanical functions to ensure each piece of gear meets our quality standards before being graded and listed.
What is the Kamerastore grading system?
We use a standardized scale ranging from 'Mint' to 'Bargain.' Each product page includes detailed descriptions and high-resolution photos of the specific item you are purchasing so you can see its exact condition.
Do you offer international shipping?
Yes, we ship worldwide using tracked courier services. Shipping costs and delivery times vary by destination and are calculated automatically at checkout.
What is your return policy for electronics?
We offer a 14-day return policy for all items. If you are not satisfied with your purchase, you can return it in its original condition for a full refund, excluding shipping costs.
Is there a warranty on used cameras and lenses?
Most of our used items come with a 3-month Kamerastore warranty that covers mechanical defects not caused by accidental damage or misuse.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various region-specific payment providers like Klarna and Apple Pay.